“Paul explores the humanistic elements of being a consultant, neurodiversity, the nonprofit sector, and more. He is unafraid to share his opinion so you’re in store for a thought-provoking and enjoyable read.” (Top 10 Admin Blog, 2023, Salesforce Ben)
Want to keep up to date? You can follow Paul on LinkedIn or there’s a mailing list sign up button if you click through to any of the posts below.
Mass Email Tools – Implementation and Migration Considerations
Email is old skool, however we all still use it. Those newsletters and legal updates don't get delivered by magic. So what's a nonprofit (or small business) going to do? This article is going to set out some best practices for Salesforce-based smaller businesses -...
Gmail – Storage Issue / Archiving Solution
OFF-TOPIC ALERT! Do you have a Gmail Account or Google Workspace, and have you recently received an alert such as: You’ve exceeded the pooled storage limit for your account domain.com You’ve exceeded your pooled storage limit and your account has been placed in a 14...
Understanding Colleagues with a little help from ADHD
I love exploring different personality types - 20% of us have some sort of neurodivergency which can have a tendency to be unhealthily ignored. I'm gaining so much insight currently as I explore this area and am really grateful to Amit Chaudhary reaching out, and...
Three Big Mistakes – what have I learned?
You typically spend far less time at the destination, than on the actual journey itself. Given that, I’m going to share with you a few too interesting journeys that I have been on and the lessons I’ve learned - partly because I want to demonstrate that this happens to...
Learning to Enjoy Learning
(Celebrating my citizenship in a very Dutch way - mainly with apple tart!) A few weeks ago I celebrated becoming Dutch, much to my own surprise. It happened almost by accident. But I wouldn’t have gotten there without learning Dutch, and in the process of learning...
Salesforce’s Chrome Plugins – the great, and the risk?
My Number 1 Salesforce time-saving plug has been end-of-lifed, what’s the alternative?
Neurodivergent side of Salesforce/in the workplace (PODCAST)
At the end of last month, I took part in a podcast courtesy of Synebo. Together with Alina Dolbenska, we discuss neurodiversity in the workplace - that's to say ADHD, autism, dyslexia, dyspraxia, etc. Positives, challenges, differences, and some tools/suggestions. I'm...
A Guide to Being Perfect
“Hands up who here is perfect?” asked the awesome Helen Garcia…
Don’t touch anything! Are you getting Backups wrong?
“It’s all in the cloud isn’t it?” is the biggest refrain I hear from any nearly acquired customer that I look after. But Salesforce is not like Google. It is a cloud-based service, but that doesn’t mean that it hoovers up all your data and stores it whether you...
Diary – Embracing the Difference
General food for thought about lived experience, being unique, stats, reasonable adjustments and making space… all with a slight Salesforce twist!
Nonprofit Cloud – the good, the bad and the ugly?
Salesforce’s price commitment to nonprofits, the (re)launch of the Nonprofit Cloud and a shake up of Account Execs
Nonprofit CRMs for Donation Management – a Comparison
We look at which CRM platforms are suitable for small nonprofits, based in the EU, with up to 10 team members and modest budgets.
Nonprofits – When is Salesforce is a Great Choice?
We recap our view on the top four strengths, particularly for the nonprofit sector, we will then move on to current challenges because we like to be realistic.
Community Commons Sprints – the what, the why and the how beneficial
My experience of a Community Commons Sprint. These are opportunities for people to come together and work on Salesforce-related open source products that are primarily of benefit to nonprofits.
State of the Ecosystem ‘22 (French Touch Dreamin update)
I turn to the rather excellent French Touch French Touch Dreamin. Read on for thoughts about smaller organisations and their usage of Salesforce, the Admin role, the economy, and Salesforce at the grand old age of 23.
Comparing web-based form products for Salesforce
Compares FormAssembly, FormSite, Gravity Forms, Jotform Titan and Zapier + talks about various Salesforce Admin considerations
My Domain and Enhanced Domains (hot take!)
So you've got the email from Salesforce entitled: "Prepare for Enhanced Domains Deployment Beginning in Winter ’23 Release" Hopefully this hot take can break it down for you, and explain what it means. Disclaimer: usually my published pieces are fact checked to the...
Exam Taking – Get the Accommodations You Need!
Did you know that Salesforce has a series of accommodations (allowances) for those with any kind of medical issue? #Neurodiversity #Dyspraxia #ADHD
What makes a (not so) good Salesforce implementation?
Every now and then I come across horror stories (or plain tales of disappointment) of Salesforce implementations not going well. How come this keeps happening despite everyone’s best intentions? Here are a couple of typical examples along with insights how things can...
Personal Viewpoint: When to apply for a job, the changing nonprofit sector; and food!
Recently, I wrote that Community Conferences are “where it’s at” (the current Big Thing). That was only one half of the blog. Today I want to give specific examples from the most recent conference I attended, YeurDreamin’. It’s not just the technical talks which were...
Community Conferences: The best thing in the Salesforce ecosystem right now (and why!)
As we (sort of) come out from Covid, people are prioritising which events they go to. This post is all about Community Conferences. If you’ve never been before I’m going to explain what they are, and why - for many - they are now a better destination than World Tour...