by Paul Ginsberg | 6 Oct 2018 | Blog
Dear Reader, I write this one-off diary as I suspect you and I are both on a Salesforce journey. I’ve highlighted some of the insights that I’ve gained over the single week in San Francisco, and deliberately tried to leave it open, so that if you...
by Paul Ginsberg | 19 Sep 2018 | Blog
We encounter problems all the time: erroneous data, unexpected outputs, but are there techniques and even concepts that will help Salesforce Administrators (and even Developers) answer question after question? I am going to work through a real-life query I found on...
by Paul Ginsberg | 30 Aug 2018 | Blog
There’s an elephant in the room. You’ve read the article and persuaded your manager; you’ve booked the tickets but now there’s the small matter of 2700+ sessions to choose between. Credit for this article largely goes to Samuel De Rycke, Salesforce MVP who tore up my...
by Paul Ginsberg | 30 Aug 2018 | Blog
We’re going to set the scene: You have possibly been using Salesforce for some years and you have seen sales significantly increase, business processes become more streamlined and even employee satisfaction improve. You’ve actually been able to try new innovations you...
by Paul Ginsberg | 19 Aug 2018 | Blog
Aimed at User Group Leaders more than anything else, this article offers an idea for a session at a user group. Think “cookery book” when reading! 🙂 This session is perfect for enabling user group members to get to know each other, or as a backup, just in...
