Learning to Enjoy Learning

Learning to Enjoy Learning

(Celebrating my citizenship in a very Dutch way – mainly with apple tart!) A few weeks ago I celebrated becoming Dutch, much to my own surprise. It happened almost by accident. But I wouldn’t have gotten there without learning Dutch, and in the process of...
A Guide to Being Perfect

A Guide to Being Perfect

“Hands up who here is perfect?” asked the awesome Helen Garcia. No one raised their hands. Not a single person. But what if Helen had instead asked the room of Salesforce professionals “Who here is a perfectionist?” I’m willing to bet good money that at least 75% of...
Don’t touch anything! Are you getting Backups wrong?

Don’t touch anything! Are you getting Backups wrong?

 “It’s all in the cloud isn’t it?” is the biggest refrain I hear from any nearly acquired customer that I look after. But Salesforce is not like Google. It is a cloud-based service, but that doesn’t mean that it hoovers up all your data and stores it whether you...