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Welcome to Naturally IQ.  Founded in 2011, we operate from Amsterdam and London and specialise in Salesforce.com and Desk.com consultancy services for small and medium size businesses and not for profits, however we are a broad house and can help with everything from operational support to procurement in the public sector.

Salesforce

Salesforce hardly needs an introduction.  By many definitions, the world’s largest CRM provider; the platform continues to grow, offering hundreds of new features every 4 months, engaging with an enthusiastic community of supporters and evangelists along the way.

With over 10 years combined experience we work with official Salesforce Partners and have supported dozens of organisations with their Salesforce needs.  Specialising in small and medium size businesses and not for profit organisations (anything between 1 and 100 users), we aim to support the bespoke needs of smaller customers to ensure you have a sustainable solution.  Our offerings include “greenfield” implementations – advice, configuration and post “go-live” training; migration and integration of data from other systems; re-engineering existing systems to ensure that they stay current with ever-evolving business needs.

Desk.com

Modern and scalable, Desk.com is Salesforce’s offering for customer service-oriented companies, looking to wow their customers.

Working with preferred Desk.com Partners, we offer a full package including Desk.com implementation including branding, requirements, recommendations on best practice, training and importing of data.

We also specialise in migration from Desk.com to Salesforce Service Cloud, helping businesses enhance their support processes.

Operational Support

Is your company rapidly expanding?  Do you require expertise in any of the following, amongst others:
– supplier due diligence and relationship management
– on-site technical assistance
– staff and partner technical training
…if so, contact us!

Procurement

Since 2013, we have offered a bespoke service to supply specialised contractors, training facilitators and equipment to the public sector.  More details available upon request.