Dreamforce 2018 – a week and a lifetime?
Dear Reader, I write this one-off diary as I suspect you and I are both on a Salesforce journey. I've highlighted some of the insights that I've gained over the single week in San Francisco, and deliberately tried to leave it open, so that if you didn't...
read moreTroubleshooting Tips for Salesforce
We encounter problems all the time: erroneous data, unexpected outputs, but are there techniques and even concepts that will help Salesforce Administrators (and even Developers) answer question after question? I am going to work through a real-life query I...
read moreYour Guide to 2700+ Salesforce Sessions at Dreamforce!
There’s an elephant in the room. You’ve read the article and persuaded your manager; you’ve booked the tickets but now there’s the small matter of 2700+ sessions to choose between. Credit for this article largely goes to Samuel De Rycke, Salesforce MVP who...
read moreConnect with your Salesforce Peers – both in the Netherlands and at Dreamforce!
We’re going to set the scene: You have possibly been using Salesforce for some years and you have seen sales significantly increase, business processes become more streamlined and even employee satisfaction improve. You’ve actually been able to try new...
read moreServing Suggestion: Salesforce Roundtable (Circles of Success)
Aimed at User Group Leaders more than anything else, this article offers an idea for a session at a user group. Think "cookery book" when reading! 🙂 This session is perfect for enabling user group members to get to know each other, or as a backup, just in...
read moreDreamforce 2018 – why should a European go?
DREAMFORCE TICKETS NOW RELEASED! Read on for next steps, and how to justify the cost to your employer! If you want this full article in English, click here to visit SalesforceBen or you can view it in Dutch on the Salesforce NL...
read moreWhat is Ohana?
I’ve recently picked up a habit for blogging, and one question I've heard more often than I expected is "What is 'Ohana'?". Usually, this question comes from people outside the Salesforce ecosystem, but not always. I’ve written this article to explain...
read moreAmsterdam World Tour – a first timer’s guide
Ok, I have to admit to being enthusiastic. On Thursday, 12th April, I’ll be going to Amsterdam World Tour with 3000 others. Why am I so excited, despite it still being two months away? Read on to find out! That said, if you want to skip straight to the...
read moreLondon’s Calling 2018 – here’s what you missed!
London’s Calling is Europe's largest Salesforce community-led Salesforce event, bristling with demos of the latest features, real-world stories of implementations good and bad, and tips on how to stretch yourself to make you a better Salesforce...
read moreTrailhead, unlocking your potential
We’ve met amazing people recently... All of these people were more excited than they had been mere months ago(!); they had learned new skills and opened doors that they hadn’t realised existed, all without risk – what’s their secret? Originally published...
read moreA User Group Leaders’ User Group
If you’re going to get user group leaders from 3 countries into one room, you had better make good use of their time... Originally published on the Leaderforce blog which is dedicated to helping all those that run or are considering starting a user group,...
read moreCelebrating the year!
What persuades 60 people to come out on a cold, icy, transport-disrupted December night? Read on! The Dutch version of this article can be seen on the Salesforce NL blog. My thanks to Salesforce for their help with the translation. You can view the full...
read moreDreamforce 2017: AI, GDPR, Trailhead and a lot of fun
I went to “Roadmap Sessions” on reporting and the future of Admin functionality. The iterative improvements that Salesforce brings out release after release are incredible and it’s hard to believe that Trailhead has been out for less than 18 months....
read moreUnleash your potential, courtesy of the world’s #1 CRM!
171,000 people visited San Francisco earlier this month. Nothing unusual in that you might think. In fact, that’s a surprisingly low number, but what if I tell you that this number is for the people that are solely visiting San Francisco to learn more...
read moreSalesforce Community User Groups – a hidden gem!
Salesforce User Groups exemplifies and encompasses all of ABSI's core values. What are these groups, and what could you get from being in one of them? Originally published on the ABSI blog, click this link to see the full...
read moreTaking Salesforce Certification Exams At Home
Here’s the situation: I’m in a capital(ish) city, wanting to take my Advanced Administrator exam; it never hurts to have a bit of paper to back up my claims of experience and knowledge. Originally published on AdminHero, click this link to see the full...
read moreUltimate Guide & Video – Cross Filters in Reports
Here is a short guide on Cross Filters and how to use them within Salesforce. They are a standard (but under used!) feature of Enterprise, Performance, Unlimited and Developer editions and available in both Classic and Lightning interfaces. Originally...
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