“Paul explores the humanistic elements of being a consultant, neurodiversity, the nonprofit sector, and more. He is unafraid to share his opinion so you’re in store for a thought-provoking and enjoyable read.” (Top 10 Admin Blog, 2023, Salesforce Ben)
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Choosing that AppExchange App
I’ve been wanting to do a deep dive into Beaufort12’s Campaign Monitor app for some time, because it’s a niche I’ve developed and have some expertise in. So a while back I started to write some articles (linked to below). Each time I wrote an article I thought I would...
Neurodiversity Around the World
A short post to highlight two events - one in person and one online only. Understanding your colleagues better! ADHD and the World of Neurodiversity This is a world premier! Together with Roger Farrow, we're delighted to bring our first neurodiversity-specific talk to...
Have the Salesforce Authenticator bugs gone?
Is your Salesforce Authenticator playing up? I have the solution. And if I don’t have the solution, I very much know a Salesforce internal team that wants to hear from you! Issue I deal with many clients. When I login to Salesforce, sometimes the Salesforce...
How to reduce Clicks for Admins (clue: Heeeeeelp!)
Call for support! I promise you’ll benefit! (ok, if you’re not a Salesforce Admin, you'll still be making Paul happy - how much more of a reward do you want?!) There's quite a few subscribers to this blog these days. I am grateful for these kindred souls. Follow the...
Saying Goodbye to a Supplier or Customer
Sometimes it’s time to leave a supplier - you know this logically but doing so is really hard. But there’s another side of the coin - sometimes a supplier wants to leave you. Having been on both sides at various points over the years, let’s dive into this, over the...
Mass Email Tools – Implementation and Migration Considerations
Email is old skool, however we all still use it. Those newsletters and legal updates don't get delivered by magic. So what's a nonprofit (or small business) going to do? This article is going to set out some best practices for Salesforce-based smaller businesses -...
Gmail – Storage Issue / Archiving Solution
OFF-TOPIC ALERT! Do you have a Gmail Account or Google Workspace, and have you recently received an alert such as: You’ve exceeded the pooled storage limit for your account domain.com You’ve exceeded your pooled storage limit and your account has been placed in a 14...
Understanding Colleagues with a little help from ADHD
I love exploring different personality types - 20% of us have some sort of neurodivergency which can have a tendency to be unhealthily ignored. I'm gaining so much insight currently as I explore this area and am really grateful to Amit Chaudhary reaching out, and...
Three Big Mistakes – what have I learned?
You typically spend far less time at the destination, than on the actual journey itself. Given that, I’m going to share with you a few too interesting journeys that I have been on and the lessons I’ve learned - partly because I want to demonstrate that this happens to...
Learning to Enjoy Learning
(Celebrating my citizenship in a very Dutch way - mainly with apple tart!) A few weeks ago I celebrated becoming Dutch, much to my own surprise. It happened almost by accident. But I wouldn’t have gotten there without learning Dutch, and in the process of learning...
Salesforce’s Chrome Plugins – the great, and the risk?
My Number 1 Salesforce time-saving plug has been end-of-lifed, what’s the alternative?
Neurodivergent side of Salesforce/in the workplace (PODCAST)
At the end of last month, I took part in a podcast courtesy of Synebo. Together with Alina Dolbenska, we discuss neurodiversity in the workplace - that's to say ADHD, autism, dyslexia, dyspraxia, etc. Positives, challenges, differences, and some tools/suggestions. I'm...
A Guide to Being Perfect
“Hands up who here is perfect?” asked the awesome Helen Garcia…
Don’t touch anything! Are you getting Backups wrong?
“It’s all in the cloud isn’t it?” is the biggest refrain I hear from any nearly acquired customer that I look after. But Salesforce is not like Google. It is a cloud-based service, but that doesn’t mean that it hoovers up all your data and stores it whether you...
Diary – Embracing the Difference
General food for thought about lived experience, being unique, stats, reasonable adjustments and making space… all with a slight Salesforce twist!
Nonprofit Cloud – the good, the bad and the ugly?
Salesforce’s price commitment to nonprofits, the (re)launch of the Nonprofit Cloud and a shake up of Account Execs
Nonprofit CRMs for Donation Management – a Comparison
We look at which CRM platforms are suitable for small nonprofits, based in the EU, with up to 10 team members and modest budgets.
Nonprofits – When is Salesforce is a Great Choice?
We recap our view on the top four strengths, particularly for the nonprofit sector, we will then move on to current challenges because we like to be realistic.
Community Commons Sprints – the what, the why and the how beneficial
My experience of a Community Commons Sprint. These are opportunities for people to come together and work on Salesforce-related open source products that are primarily of benefit to nonprofits.
State of the Ecosystem ‘22 (French Touch Dreamin update)
I turn to the rather excellent French Touch French Touch Dreamin. Read on for thoughts about smaller organisations and their usage of Salesforce, the Admin role, the economy, and Salesforce at the grand old age of 23.
Comparing web-based form products for Salesforce
Compares FormAssembly, FormSite, Gravity Forms, Jotform Titan and Zapier + talks about various Salesforce Admin considerations