A Guide to Being Perfect

A Guide to Being Perfect

“Hands up who here is perfect?” asked the awesome Helen Garcia. No one raised their hands. Not a single person. But what if Helen had instead asked the room of Salesforce professionals “Who here is a perfectionist?” I’m willing to bet good money that at least 75% of...
Don’t touch anything! Are you getting Backups wrong?

Don’t touch anything! Are you getting Backups wrong?

 “It’s all in the cloud isn’t it?” is the biggest refrain I hear from any nearly acquired customer that I look after. But Salesforce is not like Google. It is a cloud-based service, but that doesn’t mean that it hoovers up all your data and stores it whether you...
Diary – Embracing the Difference

Diary – Embracing the Difference

This diary piece is not specifically about Salesforce, although I do draw comparisons. I hope it provides some general food for thought about the following themes: Lived Experience Being Unique Stats Reasonable Adjustments Making Space Bonus: It may particularly...