How to handle low user adoption

How to handle low user adoption

Salesforce is a great platform but it becomes useless if no one uses it. The problem of low user adoption has many causes and there are several ways to tackle this issue. You can try different strategies or you can use the advice from an experienced professional. Here...
True to The Core – thank you Scott!

True to The Core – thank you Scott!

“In speaking to leaders in support and product, there’s a general philosophy that if there’s a perceived bug/issue from our customers and our response is that it’s a limitation, then we should ensure that limitation is documented and point you...
Salesforce Experience Cloud – Licences Deep Dive

Salesforce Experience Cloud – Licences Deep Dive

Want to know the different license types of Experience Cloud license available? There’s plenty of options, so hopefully, this will help you navigate your way through the choices available. I also cover license features and differences, use cases, what isn’t allowed...
Reporting Hidden Secrets

Reporting Hidden Secrets

This one is from my archive, but I just discovered that I never published it here on the website. Do you want to know? What’s the right question to askHow to interpret requirementsUnderstand how Salesforce worksAnd have some pro tips …then this talk has it...