How to reduce Clicks for Admins (clue: Heeeeeelp!)

How to reduce Clicks for Admins (clue: Heeeeeelp!)

Call for support! I promise you’ll benefit! (ok, if you’re not a Salesforce Admin, you’ll still be making Paul happy – how much more of a reward do you want?!) There’s quite a few subscribers to this blog these days. I am grateful for these kindred...
Saying Goodbye to a Supplier or Customer

Saying Goodbye to a Supplier or Customer

Sometimes it’s time to leave a supplier – you know this logically but doing so is really hard. But there’s another side of the coin – sometimes a supplier wants to leave you. Having been on both sides at various points over the years, let’s dive into this,...
Three Big Mistakes – what have I learned?

Three Big Mistakes – what have I learned?

You typically spend far less time at the destination, than on the actual journey itself. Given that, I’m going to share with you a few too interesting journeys that I have been on and the lessons I’ve learned – partly because I want to demonstrate that this...
A Guide to Being Perfect

A Guide to Being Perfect

“Hands up who here is perfect?” asked the awesome Helen Garcia. No one raised their hands. Not a single person. But what if Helen had instead asked the room of Salesforce professionals “Who here is a perfectionist?” I’m willing to bet good money that at least 75% of...