by Paul Ginsberg | 26 Jul 2021 | Admin, Architect, Career
Elements.Cloud has recently released an Inspiring Excellence app. Described as “TikTok meets Trailhead”, I was invited to contribute. If you want to hear 3 minute talks about: The very first thing I do when I access an Org Understanding Salesforce...
by Paul Ginsberg | 22 Jul 2021 | Admin
Do you like receiving plain text emails from businesses, or does it look a bit shabby? Salesforce comes to the rescue with Lightning Email Templates. Using the Lightning email builder, built on the Salesforce platform, you are able to insert fields into email...
by Paul Ginsberg | 13 Jul 2021 | Admin, Career
Fresh from Consultancy Dreamin, here you can catch up with Paul’s presentation, where he lets you know what you need to do when arriving at a new gig as a solo consultant: the signs you should be looking out for, who you should be talking to, and top tips to hit...
by Paul Ginsberg | 28 Jun 2021 | Admin
Do you send automated emails alerts, whether triggered by Workflow, Process Builder, Flow or Apex? Anyone using “send list email”? Are your service desk agents sending individual emails from Salesforce, to customers? Do you know if these emails are being received and...
by Paul Ginsberg | 7 Mar 2021 | Admin, Architect, Career
What’s behind titles like ‘Admin’ or ‘Architect’? What trends are we seeing for these roles? What does the Admin to Architect career path look like? I go on an eye-opening journey guided by Marie van Roekel where we discuss these roles in Salesforce’s...
by Paul Ginsberg | 1 Mar 2021 | Admin, Architect, Career
The definition of Admin is changing. Are you changing too? Are you sure you’re still “just” an admin? This article was originally published on SalesforceBen but has since been superceeded with more current observations. It is reproduced here for...
