Recently, I introduced a friend into the world of Salesforce. They’d heard a lot about it, and wanted to spend the next couple of months getting some Trailhead trails under their belt to see if it’s right for them.
Then I added: “But, to really understand Salesforce you need to be on Twitter”. “Huh?” was the response. Let me explain, courtesy of my recent article on SalesforceBen.
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