Don’t touch anything! Are you getting Backups wrong?

Don’t touch anything! Are you getting Backups wrong?

 “It’s all in the cloud isn’t it?” is the biggest refrain I hear from any nearly acquired customer that I look after. But Salesforce is not like Google. It is a cloud-based service, but that doesn’t mean that it hoovers up all your data and stores it whether you...
Nonprofits – When is Salesforce is a Great Choice?

Nonprofits – When is Salesforce is a Great Choice?

Salesforce has been around for years, surely everyone knows what it is good for? The truth is that this changes over time. Salesforce, the company, is currently going through a period of change, and competitors are catching up, so we (Eli & Paul) thought we would...
My Domain and Enhanced Domains (hot take!)

My Domain and Enhanced Domains (hot take!)

So you’ve got the email from Salesforce entitled: “Prepare for Enhanced Domains Deployment Beginning in Winter ’23 Release” Hopefully this hot take can break it down for you, and explain what it means. Disclaimer: usually my published pieces are fact...
What makes a (not so) good Salesforce implementation?

What makes a (not so) good Salesforce implementation?

Every now and then I come across horror stories (or plain tales of disappointment) of Salesforce implementations not going well. How come this keeps happening despite everyone’s best intentions? Here are a couple of typical examples along with insights how things can...