This one is from my archive, but I just discovered that I never published it here on the website.

Do you want to know?

• What’s the right question to ask
• How to interpret requirements
• Understand how Salesforce works
• And have some pro tips

…then this talk has it all for you. I focus on reporting, but my most favourite concept can be applied to just about anything Salesforce-discovery related. Listen in to find out what it is!

Deep dives include: Report Types, Cross Filter Reporting and The Power of One.

Accompanying slide deck also available to download.

With thanks to French Touch Dreamin, for putting on wonderful day, and all the logistical hard work which enables these events to happen (as and when it is safe to do so!).